Terms and Condition

I acknowledge that while Diet Ideas Sdn Bhd (referred as Diet Ideas) personalised health program aims to be inclusive, this product should not serve as a replacement to my primary healthcare provider and is not intended to mainly diagnose, treat, or cure any physical illness or psychological disorders.I understand the role of dietitians and nutritionist in Diet Ideas will be following the legal role according to the Allied Health Sciences act, whereby dietitians will help to improve and cure client’s health conditions using medical nutrition therapy and nutritionist will help to prevent possibles health conditions during the program with Diet Ideas.

I acknowledge and agree that Diet Ideas reserves and retains the right to picture record, video record, audio record and process all interactions. All recordings are the sole property of Diet Ideas. Recorded interactions are used for developmental, research, analytics, improvement and monitoring purposes. Diet Ideas may also use all or any part of the information recorded (or derivatives of such information) to improve its service, by means of processing the recorded data to train Machine Learning (ML) models that will improve our staff. This also includes allowing Diet Ideas personnel or third parties with technical expertise to listen to, watch, and perform analysis with or process data recorded from video calls, audio call, chats message or recordings in connections with the Services (or any improvement thereof). While using Diet Ideas services, I agree for any resources shared with Diet Ideas, to be used for the marketing purposes for Diet Ideas. I understand that Diet Ideas will ask for my consent shall my sensitive data such as health improvement with my name to be used for marketing purposes.

I hereby agree that in using Diet Ideas Services, I shall not in any circumstance commit any of the following prohibited conduct which I acknowledge would constitute a serious breach of Diet Ideas Terms of Use:-

  • use words that constitute or which can be considered to constitute verbal abuse;
  • send/transmit any obscene/disturbing materials;
  • send/transmit any materials which constitute or encourage conduct that would be considered a criminal offence in Malaysia or any other country;
  • use any words and/or send/transmit any materials that are discriminatory or derogatory, including on the basis of someone’s race, religion, age, gender, disability or sexuality; and/or
  • send/transmit any materials that contain a threat of any kind, including threats of physical violence.

I hereby acknowledge and agree that Diet Ideas reserves the right to suspend and/or terminate the services provided to me at any time upon reasonable grounds, which will effectively result in my inability to use Diet Ideas Services. I also hereby acknowledge and agree that in the event of any breach of Diet Ideas terms and conditions, Diet Ideas may in its absolute discretion suspend and/or terminate the services provided to me immediately without notice.

I acknowledge and agree that Diet Ideas shall not be liable to me or my beneficiaries for any losses, claims, costs, expenses or damages arising out of or in connection with my use of and/or reliance on the Services, or any termination of my access to the Services, whether arising from the negligence, default, act or omission of Diet Ideas and/or its affiliates and/or their respective employees, officers, contractors and/or agents or partners.

I hereby agree to indemnify and hold harmless Diet Ideas and its affiliates, and their respective employees, officers, contractors, partners and agents from any liability, losses, claims, costs, expenses or damages that Diet Ideas may suffer or incur as a result of, in connection with or arising out of my participation in any event or activity by Diet Ideas, and/or the use of the Services.

By clicking 'SUBMIT' or purchased any Diet Ideas package/program or informing Diet Ideas staff through Chat messages, audio call or video call to proceed the Services, I acknowledge and agree that these terms and conditions will both govern my use of the Services and form part of the contract between myself and Diet Ideas.

Privacy and Personal Data Protection
Diet Ideas abides by the Personal Data Protection Act 2010 ('The Act') which requires us to inform you of your rights in respect of your personal data that is being processed or that is being collected and further processed by us and the purposes for the data processing. The Act also requires us to obtain your consent to the collection and processing of your data that enables us to perform, analyse and improve our services, offer our services and communicate with you. We will use this data to provide you with the Services requested, to maintain our records and/or to send you relevant information.

By signing up to the Diet Ideas programme and using Diet Ideas Services, I hereby consent for my personal data (including sensitive data) to be collected and processed, and confirm that I agree to Diet Ideas privacy policy. All the information provided here by me is correct.

By providing sensitive data such as health diagnosis, blood test, DNA test to Diet Ideas, I understand that Diet Ideas will not be responsible for any breach of data caused by uncontrolled or unfortunate events. I also understand, that Diet Ideas will take fully responsible in protecting the data within their power.

We strongly urge you to review our detailed privacy policy prior to providing us with your personal data.