Personalized nutrition consultation means you will be guided by a dedicated dietitian or nutritionist who understands your specific health condition, lifestyle, preferences, and goals.

During the session, your expert will explain how food can be your medicine, helping you understand how the right nutrition supports healing and long-term health improvement.

The consultation focuses on:

• Identifying your health concerns
  
• Reviewing your blood test results
  
• Understanding your struggles and challenges
  
• Setting realistic and measurable goals
  
• Creating a clear action plan
  
• Establishing progress tracking strategies
  

You will be matched with an expert based on your specific needs (weight management, diabetes, kidney health, hormonal balance, etc.), and as per your preferences, ensuring your guidance is tailored — not generic.

Consultations are conducted via Google Meet. Once you have booked your appointment, your expert will provide the Google Meet link prior to the session.

Most ongoing communication will be done through the Diet Ideas mobile app chat section, allowing you to stay connected with your expert easily.

Each session typically lasts around 60 minutes, depending on your condition and needs. Some sessions may conclude within 45 minutes, while others may extend up to two hours if your expert is available and there is no subsequent appointment scheduled.

Follow-up sessions are generally shorter and focus on reviewing your progress, addressing challenges, and adjusting your strategy accordingly.

Yes. All our dietitians and nutritionists are professionally certified and registered with the relevant professional bodies.

Before joining Diet Ideas, every expert goes through a strict screening and interview process. Only candidates who meet our qualification standards and pass our evaluation are allowed to practice within our platform.

Minimum qualifications include:

• Bachelor’s Degree in Dietetics
• Bachelor’s Degree in Nutrition
  
• Bachelor’s Degree in Dietetics and Nutrition
  
• Or higher qualifications such as a Master’s or PhD
  

All our dietitians and nutritionists are registered under the Allied Health Professions Act (Malaysia) and recognized as Allied Health Care Practitioners.

Our experts have undergone professional training in both hospital and community settings. They are trained in clinical nutrition and practice evidence-based medical nutrition therapy to ensure safe, ethical, and effective guidance for our clients.

Yes. MyDietProgram is designed for individuals with complex or multiple conditions.

Our experts create an integrated nutrition strategy to help improve:

• Blood sugar levels
  
• Cholesterol levels
  
• Weight management
  
• Blood pressure
  
• Gut and hormonal health or other health conditions.
  

We focus on improving both your internal health markers and external results.

We do not provide a fixed, rigid meal plan. Our approach is designed to help you build long-term, sustainable eating habits — not to follow a strict menu that feels restrictive.

Instead, we provide a personalized nutrition guide tailored to your health condition, goals, and lifestyle.

This guide includes structured information such as:

• Recommended macronutrient distribution
  
• Food exchange lists
  
• Portion guidance
  
• Meal timing strategies
  

Your dietitian will educate you on how to apply these principles in your daily life. This approach empowers you to understand how different food varieties support your health, allowing flexibility and enjoyment — without feeling controlled by a strict diet plan.

Our goal is to help you gain knowledge, confidence, and freedom in making healthier food choices according to your body.

Progress tracking means we continuously monitor your improvement, including:

• Weight and body measurements
  
• Blood test results (if repeated)
  
• Symptom improvements
  
• Lifestyle adherence

Your plan will be adjusted based on your progress.

This refers to the duration you can directly communicate with your assigned expert via the Diet Ideas app chat section.

• 1 Day Access – 24-hour chat support
  
• 30 Days Access – Continuous chat support for one month
  
• 90 Days Access – Extended guidance and accountability for three months
  

This ensures you receive ongoing support beyond your consultation session, allowing you to ask questions, clarify doubts, and stay on track.

Please note that our experts will respond when they are available and not attending another client session. Typically, replies will be provided after their current session ends.

Yes. We offer flexible appointment slots, including evenings, nights, weekends, and even public holidays — depending on expert availability. 

We understand that many of our clients have busy and demanding schedules. Therefore, we ensure that some of our experts are available outside standard working hours to accommodate your needs.

You may book your session based on the available time slots set by your assigned expert in the system.

Our complimentary blood test includes a comprehensive health screening covering:

• Lipid profile
  
• Glucose and HbA1c
  
• Liver function profile
  
• Renal (kidney) profile
  
• Full blood count
  
• Phosphate and calcium levels
  
• Urine analysis
  

We collaborate with certified laboratory partners across Malaysia, including Sabah and Sarawak.

After payment is made, our admin team will request your details to generate an official e-form. The e-form will be sent to you, and you may present it at the nearest Innoquest blood collection center in your area.

Once registered, we will:

• Provide the nearest lab location
  
• Guide you on the booking process
  
• Inform you about fasting requirements

⚠️ Fasting is required for 8–10 hours before the blood test.
You may drink plain water during the fasting period, but please avoid food, sweetened drinks, or coffee to ensure accurate results.

Your results are typically ready within 24 hours and will be uploaded to the “Resources” section in your Diet Ideas app.

Your assigned dietitian will then review your blood test results and explain what they mean, helping you understand your internal health markers and how to improve them through personalized nutrition guidance.

Yes, the complimentary blood test can be transferred to another person, provided it has not been redeemed. Please inform our team in advance for proper arrangement.

However, we strongly encourage you to utilize the blood test yourself. The blood test is an important component of your program, as it allows us to assess your baseline health markers and conduct proper progress tracking throughout your journey.

If you have recently completed a blood test elsewhere, you may transfer the complimentary test to someone else. In this case, you will need to provide us with your latest blood test report so that your expert can review it and ensure your program is accurately tailored to your condition.

Our priority is to ensure your program is guided by accurate data and delivers measurable health improvements.

Yes. Our experts are able to communicate in the main languages spoken in Malaysia, including:

• English
  
• Bahasa Malaysia
  
• Mandarin
  
• Tamil
  

You may indicate your preferred language during registration, and we will match you with a suitable expert whenever possible to ensure smooth and comfortable communication.

Diet Ideas offers two types of healthy meal options:

1. Warm Meal Delivery
   
2. Freshly Frozen Meals
   

Both are prepared by our halal-certified kitchen partners to ensure quality, safety, and 

Warm Meal Delivery

• Meals are delivered ready-to-eat.
  
• Delivery time:
  • Lunch: 11:00 AM – 1:00 PM
    
  • Dinner: 4:00 PM – 6:00 PM
• We do not provide beef or pork for warm meals.
  
• Delivery is available within Klang Valley.
  
• Suitable for clients who prefer convenience and freshly prepared meals daily.
  
• Menu options include Western, Chinese, Malay, and Indian cuisine.
  

Freshly Frozen Meals

• Meals are freshly prepared, blast-frozen, and delivered to you.
  
• You can heat and consume them at your preferred time.
  
• Beef options are available; no pork.
  
• Delivery is available all over Malaysia except Sabah and Sarawak.
  
• Suitable for clients with flexible eating schedules.
  
• Delivery slots can be chosen for morning or evening.
  
• Menu options include Western, Chinese, Malay, and Indian cuisine.

Customization

Our menu is structured and nutritionally balanced. Minor adjustments can be made based on your preferences, such as:

• Changing carbohydrate sources (e.g., potato to rice)
  
• Adjusting spice levels
  
• Modifying protein selection (where applicable)
  

Please provide at least 48 hours’ notice for preparation and customization. Communicate your preferences with your assigned dietitian before confirming your order.

How to Purchase

Healthy meals can be purchased directly on your Diet Ideas dashboard once you have enrolled in MyDietProgram. This allows you to manage and order meals according to your program and schedule.

Our goal is to provide meals that support your health goals while remaining practical, enjoyable, and culturally suitable.